McDewey

Notes Possible Values Description Type Parameter true, false Whether the wrap-up reason is global (true) or non-global (false). Boolean -->forAll — — Information about the media properties layouts that are currently associated with this team. Collection MediaPropertiesLayouts — — Information about the phone books currently associated with this team. Collection PhoneBooks — — The name of the phone book. String name — GLOBAL, TEAM The type of phone book. String type For more information on Workflow parameters, see Workflow API Parameters, on page 299. — Information about the workflows that are currently associated with this team. Collection Workflows — — Team ID for which layout is requested. String teamid — — Agent or Supervisor for which layout is requested. String role For now, the default value is false. If true, the api returns 501 HTTP Status code. true, false Layout information of the requested user. Boolean fineseLayout TeamResource API Errors Description Error Type Status The request is malformed or incomplete or the extension that is provided is invalid. Bad Request 400 An unaccounted error occurred. The root cause could not be determined. Generic Error 400 Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 162 Cisco Finesse Desktop APIs TeamResource API Errors