/mcpDescription Error Type Status One of the parameters provided as part of the input is invalid or not recognized (for example, the state for a team) Invalid Input 400 The requested state change is not allowed (for example, a team in LOGOUT state requests a state change to LOGOUT or a supervisor tries to change an agent's state to something other than READY or LOGOUT). Invalid State 400 The extension, state, or requestedAction is not provided. Parameter Missing 400 Unauthorized (for example, the team is not yet authenticated in the Web Session). Authorization Failure 401 The authenticated team tried to make a request for another team. Invalid Authorization 401 Team tried to change to the state that is not supported in the scenario. Invalid State 401 The team that is specified is invalid or does not exist. Not Found 404 The team details provided is invalid or is not recognized. No such team exists in CTI. TeamId Not Found 404 The range that is specified is invalid or does not exist. For example, the maximum number of contacts cannot exceed 6000. Range Not Satisfiable 416 Any run-time exception is caught and responded with this error. Internal Server Error 500 The dependent service is down (for example, the Cisco Finesse Notification Service or Cisco Finesse Database). Finesse is OUT_OF_SERVICE. Service Unavailable 503 ClientLog The ClientLog object is a container element that holds client log data to post to the Finesse server. This object supports a POST operation only. The ClientLog object is structured as follows: <ClientLog> <logData> ...client logs... </logData> </ClientLog> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 163 Cisco Finesse Desktop APIs ClientLog