/mcpNotes Possible Values Description Type Parameter This parameter reflects the configured setting only if you’re performing a GET on the Finesse server that the user is signed in to. CLOSE, TRANSFER An agent setting that determines whether active tasks are closed or transferred when an agent logs out of an MRD. CLOSE (default): Active tasks are closed when an agent logs out. Finesse sends Customer Collaboration Platform the task-handled events. CCE determines the correct disposition codes for the closed task. TRANSFER: Active tasks are transferred using Customer Collaboration Platform when an agent logs out. Finesse puts the dialogs in the CLOSED state with the CD_TASK_TRANSFERRED_ AGENT_LOGOUT disposition code. String dialogLogoutAction Media API Errors For synchronous errors, the Media APIs include the requestId in the error response. Description Error Type Status The request is malformed or incomplete. Bad Request 400 An unaccounted for error occurred. The root cause could not be determined. Generic Error 400 One of the parameters provided as part of the user input is invalid or not recognized. Invalid Input 400 The state or requestedAction is not provided. Parameter Missing 400 Unauthorized (for example, the user is not yet authenticated in the Web Session). The user is not authorized to use the API (for example, an agent tries to use an API that only a supervisor or administrator is authorized to use). Authorization Failure 401 The authenticated user tried to make a request for another user. Invalid Authorization User Specified 401 A supervisor tried to change the state of an agent who does not belong to that supervisor's team. Invalid Supervisor 401 The resource specified is invalid or does not exist. Not Found 404 Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 185 Cisco Finesse Desktop APIs Media API Errors