/mcp<url>/desktop/scripts/js/nonvoice-state-menu.component.js</url> </component> </headercolumn> </leftAlignedColumns> <rightAlignedColumns> <headercolumn width="50px"> <component id="broadcastmessagepopover"> <url>/desktop/scripts/js/teammessage.component.js</url> </component> </headercolumn> <headercolumn width="50px"> <component id="chat"> <url>/desktop/scripts/js/chat.component.js</url> </component> </headercolumn> <headercolumn width="50px"> <component id="make-new-call-component"> <url>/desktop/scripts/js/makenewcall.component.js</url> </component> </headercolumn> <headercolumn width="72px"> <component id="identity-component"> <url>/desktop/scripts/js/identity-component.js</url> </component> </headercolumn> </rightAlignedColumns> </header> <layout> <role>Agent</role> <page> <gadget>/desktop/scripts/js/callcontrol.js</gadget> </page> <tabs> <tab> <id>home</id> <icon>home</icon> <label>finesse.container.tabs.agent.homeLabel</label> <columns> <column> <gadgets> < <!-- The following gadget is for CloudCherry Customer Experience Journey. If CloudCherry is onboarded successfully with all configurations, then replace the url with the actual url obtained by exporting the Cisco Finesse gadget from CloudCherry --> <!-- <gadget>/3rdpartygadget/files/CXService/CiscoCXJourneyGadget.xml</gadget> --> <gadget>/desktop/scripts/js/queueStatistics.js</gadget> <!-- The following Gadgets are for LiveData. If you wish to show LiveData Reports, then do the following: