Do NOT change the viewId (unless you have built a custom report and
know what you are doing).
The "teamName" will be automatically replaced with the Team Name of
the User logged into Finesse (for Team-specific layouts).
-->
<!-- HTTPS Version of LiveData Gadgets -->
<!-- TEAM STATUS REPORTS: 1. Agent Default view (default), 2.
Agent Skill Group Default view -->
<!--
<gadget>https://my-cuic-server.com:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&
viewId_1=99E6C8E210000141000000D80A0006C4&filterId_1=agent.id=CL%20teamName&
viewId_2=9AB7848B10000141000001C50A0006C4&filterId_2=agent.id=CL%20teamName</gadget>
-->
<!-- QUEUE STATUS REPORTS: 1. Skill Group Default view (default),
Skill Group Utilization view, 3. Precision Queue Default view, 4. Precision Queue
Utilization view -->
<!--
<gadget>https://my-cuic-server.com:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?
gadgetHeight=310&viewId_1=B7371BE210000144000002870A0007C5&filterId_1=skillGroup.id=CL%20teamName
&viewId_2=9E760C8B1000014B0000005A0A0006C4&filterId_2=skillGroup.id=CL%20teamName
&viewId_3=B71A630C10000144000002480A0007C5&filterId_3=precisionQueue.id=CL%20teamName&
viewId_4=286B86F01000014C000005330A0006C4&filterId_4=precisionQueue.id=CL%20teamName</gadget>
-->
</gadgets>
</column>
</columns>
</tab>
<tab>
<id>myStatistics</id>
<icon>column-chart</icon>
<label>finesse.container.tabs.agent.myStatisticsLabel</label>
<columns>
<column>
<gadgets>
<gadget>https://my-cuic-server.com:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?
gadgetHeight=150&viewId=0B8D11317ED54A80B64F3AE28C5139E5&
filterId=agentStats.id=CL%20teamName</gadget>
</gadgets>
</column>
</columns>
</tab>
<tab>
<id>myHistory</id>
<icon>history</icon>
<label>finesse.container.tabs.agent.myHistoryLabel</label>
<columns>
<column>
<!-- The following gadgets are used for viewing the call history
and state history of an agent. -->
<gadgets>
<gadget>https://my-cuic-server.com:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?
gadgetHeight=280&viewId=5FA44C6F930C4A64A6775B21A17EED6A&
filterId=agentTaskLog.id=CL%20teamName</gadget>
<gadget>https://my-cuic-server.com:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?
gadgetHeight=280&viewId=56BC5CCE8C37467EA4D4EFA8371258BC&
filterId=agentStateLog.id=CL%20teamName</gadget>
</gadgets>
</column>
Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1)
224
Cisco Finesse Configuration APIs
LayoutConfig