/mcpCloud Connect Configuration Parameters Notes Possible Values Description Type Parameter Mandatory — The FQDN of the Cloud Connect publisher. String publisherAddress Optional — The FQDN of the Cloud Connect subscriber. String subscriberAddress Mandatory — The username to invoke the Cloud Connect APIs. String userName Mandatory — The password to invoke the Cloud Connect APIs. String password Cloud Connect Configuration API Errors Description Error Type Status The request is malformed or incomplete or the extension provided is invalid. Bad Request 400 The required parameter was not provided in the request. Parameter Missing 400 Unauthorized (for example, the user is not yet authenticated in the Web Session). The user is not authorized to use the API (for example, an agent tries to use an API that only the administrator is authorized to use). Authorization Failure 401 Any runtime exception is caught and responded with this error. Internal Server Error 500 A dependent service is down (for example, the Cisco Finesse Notification Service or Cisco Finesse Database). Finesse is OUT_OF_SERVICE. Service Unavailable 503 MediaPropertiesLayout The MediaPropertiesLayout object represents the appearance of media properties in the call control gadget on the agent or supervisor desktop. Media properties are carried in Dialog objects. Administrators can create and customize multiple layouts for media properties. The MediaPropertiesLayout supports callVariable1 through callVariable10, ECC variables, and the following blended agent (outbound) variables: • BACampaign • BAAccountNumber Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 256 Cisco Finesse Configuration APIs Cloud Connect Configuration Parameters