/mcp• BAResponse • BAStatus • BADialedListID • BATimeZone • BABuddyName • BACustomerNumber (Unified CCX only) The MediaPropertiesLayout object is structured as follows: <MediaPropertiesLayout> <uri>/finesse/api/MediaPropertiesLayout/{id}</uri> <name>Layout name</name> <description>Layout description</description> <type>DEFAULT|CUSTOM</type> <header> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </header> <column> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Customer Acct#</displayName> <mediaProperty>user.cisco.acctnum</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> <column> <entry> <displayName>Support contract</displayName> <mediaProperty>callVariable2</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Product calling about</displayName> <mediaProperty>callVariable3</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> </MediaPropertiesLayout> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 257 Cisco Finesse Configuration APIs MediaPropertiesLayout