/mcpPhoneBook The PhoneBook object represents a phone book that contains contacts. Each PhoneBook object contains a Contacts summary object. Phone books can be assigned globally (to all agents) or to specific teams. Finesse supports a maximum of 10 global phone books and 300 team phone books. The PhoneBook object is structured as follows: <PhoneBook> <uri>/finesse/api/PhoneBook/{id}</uri> <name></name> <type></type> <contacts>/finesse/api/PhoneBook/{id}/Contacts</contacts> </PhoneBook> PhoneBook APIs PhoneBook—Get This API allows an administrator to get a specific phone book. https://<FQDN>/finesse/api/PhoneBook/<id> URI: https://finesse1.xyz.com/finesse/api/PhoneBook/34 Example URI: Only administrators can use this API. Security Constraints: GET HTTP Method: — Content Type: XML Input/Output Format: — HTTP Request: 200: Success 400: Finesse API Error 401: Authorization Failure 401: Invalid Authorization User Specified 403: Forbidden 404: Not Found 500: Internal Server Error HTTP Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 271 Cisco Finesse Configuration APIs PhoneBook