/mcpSystemInfo API Parameters Notes Possible Values Description Type Parameter — — The current time (GMT time) in the following format: YYYY-MM-DDThh:MM:ss.SSZ String currentTimeStamp — UCCE, UCCX The type of deployment for Finesse. String deploymentType Once the heartbeat request is sent, Finesse waits for the heartbeat confirmation. success, failure The heartbeat request from Finesse to CTI server. String lastCTIHeartbeatStatus — — The last successful heartbeat time between the Cisco Finesse server and the CTI server. Integer lastSuccessCTIHeartbeatTime — — The CTI protocol version with which the Cisco Finesse server is connected to the CTI server. Integer ctiVersion — — The heartbeat interval between the Cisco Finesse server and the CTI server in seconds. Integer ctiHeartbeatInterval This parameter is blank for Unified CCE deployments. STANDARD, ENHANCED, or PREMIUM The Unified CCX license. String license This parameter is blank for Unified CCX deployments. — The ID of the Unified CCE peripheral to which Finesse is connected. String peripheralId — — The hostname or IP address of the primary Finesse node. String primaryNode - host — — The hostname or IP address of the secondary Finesse node. String secondaryNode - host Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 335 Cisco Finesse Serviceability APIs SystemInfo API Parameters