McDewey

Notes Possible Values Description Type Parameter — — The count of the logged in agents for the voice channel only. Integer totalLoggedInAgentsInNode — — The count of the unique skill groups among all the logged in agents for that node. Integer uniqueConfiguredSkillGroups — — The URI to get a new copy of the RuntimeConfigInfo object. String uri RuntimeConfigInfo API Errors Description Error Type Status Unauthorized (for example, the user is not yet authenticated in the Web Session). Authorization Failure 401 The user attempted to run the API against the secondary Cisco Finesse server. Configuration APIs cannot be run against the secondary Cisco Finesse server. Forbidden 403 Any runtime exception is caught and responded with this error. Internal Server Error 500 Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 343 Cisco Finesse Serviceability APIs RuntimeConfigInfo API Errors