/mcp<Update> <data> <dialogs> <Dialog> <associatedDialogUri>/finesse/api/Dialog/3216_5432_1</associatedDialogUri> <id>1234_5423_1</id> <mediaType>Cisco_Chat_MRD</mediaType> <mediaProperties> <mediaId>5002</mediaId> <dialedNumber></dialedNumber> <callvariables> <CallVariable> <name>callVariable1</name> <value>Chuck Smith</value> </CallVariable> <CallVariable> <name>callVariable2</name> <value>Cisco Systems, Inc.</value> ...Other CallVariables ... </callvariables> <queueNumber>5022</queueNumber> <queueName>UCM_PIM.Func.Agents.SG</queueName> <callKeyCallId>217</callKeyCallId> <callKeySequenceNum>1</callKeySequenceNum> <callKeyPrefix>152018</callKeyPrefix> </mediaProperties> <participants> <Participant> <actions> <action>ACCEPT</action> </actions> <mediaAddress>1001001</mediaAddress> <startTime>2015-11-19T06:04:27.864Z</startTime> <state>OFFERED</state> <stateChangeTime>2015-11-19T06:04:27.864Z</stateChangeTime> </Participant> </participants> <state>OFFERED</state> <uri>/finesse/api/Dialog/1234_5423_1</uri> </Dialog> </dialogs> </data> <event>POST</event> <requestId>xxxxxxxxx</requestId> <source>/finesse/api/User/10010012/Media{5002}/Dialogs</source> </Update> Sample Notification Payload • Incoming dialog Notification Triggers: • When dialog properties associated with the specified Dialog id is modified. XML Format: /finesse/api/User/{id}/Dialogs/Media Node: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 356 Cisco Finesse Notifications Dialogs/Media Notification