/mcp/finesse/api/Dialog/{id} (when a Dialog within the Dialogs collection for the user is modified, for example accepted, started, paused, or wrapped up) Source: Dialog Data: <Update> <data> <dialog> <!-- full Dialog object --> </dialog> </data> <event>{PUT}</event> <requestId>xxxxxxxxx</requestId> <source>/finesse/api/Dialogs{id}</source> </Update> Payload: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 357 Cisco Finesse Notifications Dialogs/Media Notification