/mcp<User> <uri>/finesse/api/User/1234</uri> <roles> <role>Agent</role> <role>Supervisor</role> </roles> <loginId>1234</loginId> <loginName>csmith</loginName> <state>NOT_READY</state> <stateChangeTime>2012-03-01T17:58:21.234Z</stateChangeTime> <pendingState></pendingState> <reasonCodeId>16</reasonCodeId> <ReasonCode> <category>NOT_READY</category> <uri>/finesse/api/ReasonCode/16</uri> <code>10</code> <label>Team Meeting</label> <forAll>true</forAll> <id16</id> </ReasonCode> <settings> <wrapUpOnIncoming>OPTIONAL</wrapUpOnIncoming> <wrapUpOnOutgoing>REQUIRED</wrapUpOnOutgoing> </settings> <extension>1001001</extension> <mobileAgent> <mode>CALL_BY_CALL</mode> <dialNumber>4085551234</dialNumber> </mobileAgent> <firstName>Chris</firstName> <lastName>Smith</lastName> <teamId>500</teamId> <teamName>Sales</teamName> <dialogs>/finesse/api/User/1234/Dialogs</dialogs> <teams> <Team> <uri>/finesse/api/Team/2001</uri> <id>2001</id> <name>First Line Support</name> </Team> <Team> <uri>/finesse/api/Team/2002</uri> <id>2002</id> <name>Second Line Support</name> </Team> <Team> <uri>/finesse/api/Team/2003</uri> <id>2003</id> <name>Third Line Support</name> </Team> ... other teams ... </teams> </User> Example Response: <ApiErrors> <ApiError> <ErrorType>User Not Found</ErrorType> <ErrorMessage>UNKNOWN_USER</ErrorMessage> <ErrorData>4023</ErrorData> </ApiError> </ApiErrors> Example Failure Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 37 Cisco Finesse Desktop APIs User—Get User Id from loginName