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User—Get List This API allows an administrator to get a list of users. https://<FQDN>/finesse/api/Users URI: https://finesse1.xyz.com/finesse/api/Users Example URI: Only administrators can get a list of users. To get a list of users, the administrator must be signed in or provide valid authorization credentials when challenged. Security Constraints: GET HTTP Method: — Content Type: XML Input/Output Format: — HTTP Request: 200: Success 401: Authorization Failure 500: Internal Server Error 503: Service Unavailable HTTP Response: <Users> <User> ... Full User Object ... </User> <User> ... Full User Object ... </User> <User> ... Full User Object ... </User> <User> ... Full User Object ... </User> <User> ... Full User Object ... </User> ... Additional Users... </Users> Example Response: <ApiErrors> <ApiError> <ErrorType>Unauthorized</ErrorType> <ErrorMessage>The user is not authorized to perform this operation</ErrorMessage> </ApiError> </ApiErrors> Example Failure Response: User—Get List of Dialogs (Voice Only by Default) This API allows an agent or administrator to get a list of dialogs associated with a particular user. By default, this API returns voice dialogs only. You can use the query parameters to include nonvoice dialogs. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 38 Cisco Finesse Desktop APIs User—Get List