/mcp_user.getNotReadyReasonCodes({ success: handleNotReadyReasonCodesSuccess, error: handleNotReadyReasonCodesError }); Parameters Required Description Type Name Optional An object containing the handlers for the request. For more information on handlers, see Request Handlers, on page 447. Object handlers getPendingStateReasonCode() Retrieves the pending state reasonCode of the user. Returns {Object} The reasonCode for the pending state of the user. The contents include the following: • uri—The URI for the reasonCode object. • Id—The unique ID for the reasonCode. • category—The category can either be NOT_READY or LOGOUT. • code—The numeric reasonCode value. • label—The label for the reasonCode. • forAll—The boolean flag that denotes the global status for the reasonCode. • systemCode—The boolean flag which denotes whether the reasonCode is system-generated or customized. getPhoneBooks(handlers) Retrieves the PhoneBooks collection object that is associated with the user. Parameters Required Description Type Name Optional An object containing callback functions which are invoked when the callback scenario is triggered. To find the list of callback scenarios, see RestCollectionBase Common Parameters, on page 452. Object handlers Returns {finesse.restservices.PhoneBooks} The PhoneBooks collection object. getQueues(handlers) Retrieves the Queues collection object that is associated with the user. Parameters Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 464 Cisco Finesse JavaScript APIs User