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Notes Possible Values Description Type Parameter The settings parameter is only present for Unified CCE deployments. — The settings for this user. Collection settings This parameter applies only to Unified CCE deployments. REQUIRED, OPTIONAL, NOT_ALLOWED, REQUIRED_WITH_ WRAP_UP_DATA Indicates whether this user required or allowed to enter wrap-up data on an incoming call. String -->wrapUpOn Incoming This parameter applies only to Unified CCE deployments. REQUIRED, OPTIONAL, NOT_ALLOWED Indicates whether this user required or allowed to enter wrap-up data on an outgoing call. String -->wrapUpOn Outgoing The extension must exist in Unified Communications Manager. If the user is configured in Unified CCE, size is determined by Unified Communications Manager. If the user is configured in Unified CCX, the size is determined by Unified CCX. — The extension that this user is currently using. String extension This parameter is returned for mobile agents only. Finesse supports mobile agents only in Unified CCE deployments. — Indicates that the user is a mobile agent. Collection mobileAgent This parameter is returned for mobile agents only. Finesse supports mobile agents only in Unified CCE deployments. CALL_BY_CALL, NAILED_CONNECTION The work mode for the mobile agent String -->mode Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 71 Cisco Finesse Desktop APIs User API Parameters