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Notes Possible Values Description Type Parameter This parameter is returned for mobile agents only. Finesse supports mobile agents only in Unified CCE deployments. Validated by the Unified Communications Manager dial plan. — The external number that the system calls to connect to the mobile agent. String -->dialNumber — The first name of this user. String firstName — — The last name of this user. String lastName — — The ID of the team to which this user belongs. String teamId — — The name of the team to which this user belongs. String teamName This parameter applies only to Unified CCE deployments. — Unique identifier for the skill target assigned to the agent in the Unified CCE database. This is supported from Cisco Finesse, Release 12.5(1) ES2 onwards. String skillTargetId — URI to the collection of dialogs that the user is a part of. String dialogs — If the user has a role of Supervisor, a list of teams that the user supervises. Collection teams — Set of information for a team. Collection -->Team — The URI to get a new copy of the Team object. String --->uri — The ID for the team. String --->id — The name of the team. String --->name Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 72 Cisco Finesse Desktop APIs User API Parameters