/mcp<Dialog> <uri>/finesse/api/Dialog/12345678</uri> <mediaType>Voice</mediaType> <state>ACTIVE</state> <fromAddress>2002</fromAddress> <toAddress>2000</toAddress> <mediaProperties> <dialedNumber>2000</dialedNumber> <callType>AGENT_INSIDE</callType> <DNIS>2000</DNIS> <queueNumber>5022</queueNumber> <queueName>UCM_PIM.Func.Agents.SG</queueName> <callKeyCallId>217</callKeyCallId> <callKeySequenceNum>1</callKeySequenceNum> <callKeyPrefix>152018</callKeyPrefix> <wrapUpReason>Another satisfied customer</wrapUpReason> <wrapUpItems> <wrapUpItem>Wrong number</wrapUpItem> <wrapUpItem>Satisfied customer</wrapUpItem> </wrapUpItems> <callbackNumber>14567</callbackNumber> <callvariables> <CallVariable> <name>callVariable1</name> <value>Chuck Smith</value> </CallVariable> <CallVariable> <name>callVariable2</name> <value>Cisco Systems, Inc</value> </CallVariable> <CallVariable> <name>callVariable3</name> <value>chucksmith@cisco.com</value> </CallVariable> ...Other Call Variables (up to 10) <CallVariable> <name>ecc.user</name> <value>csmith</value> </CallVariable> <CallVariable> <name>ecc.years[0]</name> <value>1985</value> </CallVariable> <CallVariable> <name>ecc.years[1]</name> <value>1995</value> </CallVariable> </mediaProperties> <participants> <Participant> <actions> <action>HOLD</action> <action>DROP</action> </actions> <mediaAddress>1081001</mediaAddress> <mediaAddressType>AGENT_DEVICE<mediaAddressType> <startTime>2014-02-04T15:33:16.653Z</startTime> <state>ACTIVE</state> <stateCause></stateCause> <stateChangeTime>2014-02-04T15:33:26.653Z</stateChangeTime> </Participant> <Participant> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 79 Cisco Finesse Desktop APIs Dialog—Get Dialog