/mcpAll users can use this API. Users can only create dialogs using a fromAddress to which they are currently signed in. Users with only agent or supervisor permission can make calls. Security Constraints: POST HTTP Method: Application/XML Content Type: XML Input/Output Format: <Dialog> <requestedAction>MAKE_CALL</requestedAction> <fromAddress>1001001</fromAddress> <toAddress>1002002</toAddress> </Dialog> HTTP Request: <Dialog> <requestedAction>MAKE_CALL</requestedAction> <fromAddress>1001001</fromAddress> <toAddress>1002002</toAddress> <mediaProperties> <callvariables> <CallVariable> <name>callVariable1</name> <value>testcallvar1</value> </CallVariable> <CallVariable> <name>user.Finesse_ecc2</name> <value>A</value> </CallVariable> <CallVariable> <name>user.finesse_array[0]</name> <value>array_val_0</value> </CallVariable> <CallVariable> <name>user.finesse_array[1]</name> <value>array_val_1</value> </CallVariable> <CallVariable> <name>user.finesse_array[2]</name> <value>array_val_2</value> </CallVariable> <CallVariable> <name>user.finesse_array[3]</name> <value>array_val_3</value> </CallVariable> <CallVariable> <name>user.finesse_array[4]</name> <value>array_val_4</value> </CallVariable> </callvariables> </mediaProperties> </Dialog> HTTP Request with Call Variables (Unified CCE only): Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 81 Cisco Finesse Desktop APIs Dialog—Create a New Dialog (Make a Call)