/mcpFor voice dialogs: <Dialog> <targetMediaAddress>1001001</targetMediaAddress> <requestedAction>ANSWER</requestedAction> </Dialog> voice dialog TRANSFER example: <Dialog> <requestedAction>TRANSFER</requestedAction> <toAddress>1001002</toAddress> <targetMediaAddress>1001001</targetMediaAddress> </Dialog> voice dialog CONFERENCE example: <Dialog> <requestedAction>CONFERENCE</requestedAction> <toAddress>1001002</toAddress> <targetMediaAddress>1001001</targetMediaAddress> </Dialog> For nonvoice dialogs: Nonvoice dialog CLOSE example: <Dialog> <requestedAction>CLOSE</requestedAction> <mediaProperties> <wrapUpReason>Happy customer!</wrapUpReason> </mediaProperties> </Dialog> Nonvoice dialog TRANSFER example: <Dialog> <requestedAction>TRANSFER</requestedAction> <target>scriptSelector</target> </Dialog> HTTP Request: For voice dialogs: dialogId (required): The ID of the dialog targetMediaAddress(required): The extension with which the user is currently signed in (used to locate the participant to target with the action request). requestedAction (required): The action to take on the targeted participant For nonvoice dialogs: dialogId (required): The ID of the dialog requestedAction (required): The action to take on the targeted participant mediaProperties (optional): A collection of media-specific properties for the dialog. This parameter can be used only when the action is CLOSE in order to set the wrapUpReason parameter. wrapUpReason (optional): A description of the task. This parameter can be used only when the action is CLOSE. target (required for TRANSFER): The Script Selector/dialed number to which the dialog is being transferred. Request Parameters: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 84 Cisco Finesse Desktop APIs Dialog—Take Action on Participant