McDewey

Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

Page 105

↗ View in doc context
page
105
source
finesse/v12.5/developer-guide/developer-guide.md
chunk_id
finesse::v12.5::developer-guide::developer-guide::89

For voice dialogs: dialogId (required): The ID of the dialog mediaProperties (required): Collection of media-specific properties related to the dialog to be modified wrapUpReason (optional): A description of the call wrapUpItems (required if multiple wrap-up item parameter is present): Contains the list of wrap-up items belonging to this dialog (CCX deployments only). wrapUpItem (optional): A description of the call (CCX deployments only). callvariables (optional): A list of call variables to modify (either wrapUpReason or callvariables must be present in the request) CallVariable (required if the callvariables parameter is present): Contains the name and value of a call variable belonging to this dialog. The name must be present and cannot be empty. Duplicate names cannot exist. The value tag must be specified but can be empty. For nonvoice dialogs: dialogid (required) - The ID of the Task requestedAction (required): The action to take Request Parameters: 202: Successfully Accepted 400: Parameter Missing 400: Invalid Input 401: Authorization Failure 401: Invalid Authorization User Specified 404: Dialog Not Found 500: Internal Server Error 503: Service Unavailable (for example, the Notification Service is not running) HTTP Response: For voice dialogs: <ApiErrors> <ApiError> <ErrorType>Authorization Failure</ErrorType> <ErrorMessage>UNAUTHORIZED</ErrorMessage> <ErrorData>jsmith</ErrorData> </ApiError> </ApiErrors> For nonvoice dialogs: <apiErrors> <apiError> <errorData>XXX</errorData> <errorMedia>5001</errorMedia> <errorMessage>XXXXXXXX</errorMessage> <errorType>XXXXXXXXXXXXXXX</errorType> </apiError> </apiErrors> Example Failure Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 89 Cisco Finesse Desktop APIs Dialog—Update Call Variable Data