/mcpTable 88: Indexes for Call_Type_Real_Time Table index_keys index_description index_name CallTypeID clustered, unique, primary key located on PRIMARY XPKCall_Type_Real_Time Table 89: Fields in Call_Type_Real_Time Table Keys and NULL Option Data Type Description Name NULL DBINT Within the current half-hour interval, the number of calls that encountered an error when the call is at the agent desktop. AgentErrorCountHalf NULL DBINT The number of calls that encounter an error when the call is at the agent desktop since midnight. AgentErrorCountToday NULL DBINT The sum of answer wait time in seconds for all calls of this call type that were answered during the current half-hour interval. This field is applicable to both Unified ICM and Unified CCE with the following exception: the field is not incremented if the call is answered by an agent on a standard ACD unless the call was translation routed. AnswerWaitTimeHalf NULL DBINT The sum of answer wait time in seconds for all calls answered for this call type during the rolling five-minute interval. AnswerWaitTimeTo5 NULL DBINT The sum of answer wait time in seconds for all calls of this call type answered since midnight. AnswerWaitTimeToday NULL DBINT Average number of seconds spent in the CallRouter queue for calls of this type that have been removed from the queue so far during the current half-hour interval. AvgRouterDelayQHalf NULL DBINT Average number of seconds spent in the CallRouter queue for calls of this type that are currently in queue. AvgRouterDelayQNow NULL DBINT Average number of seconds spent in the CallRouter queue for calls of this type that were removed from the queue during the rolling five- minute interval. AvgRouterDelayQTo5 NULL DBINT Average number of seconds spent in the CallRouter queue for calls of this type that were removed from the queue since midnight. AvgRouterDelayQToday Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 143 All Tables Call_Type_Real_Time