/mcpKeys and NULL Option Data Type Description Name NULL DBINT Calls that redirected on no answer within SL threshold sicne midnight. Note: "Calls" may include voice calls and nonvoice tasks from third-party multichannel applications that use the Task Routing APIs. ServiceLevelRONAToday NULL DBINT The total talk time in seconds for calls of this call type ending during the current half-hour interval. This field is applicable to both Unified ICM and Unified CCEwith the following exception: the field is not incremented if the call is answered by an agent on a standard ACD unless the call was translation routed. TalkTimeHalf NULL DBINT The total talk time in seconds for calls of this call type ending during the rolling five-minute interval. TalkTimeTo5 NULL DBINT A total of talk time in seconds for calls of this call type ending since midnight. TalkTimeToday NULL DBINT The total number of queued calls, non-queued calls, and calls that abandoned at the agent desktop in the current half-hour interval. TotalCallsAbandHalf NULL DBINT The total number of queued calls, non-queued calls, and calls that abandoned at the agent desktop in the rolling five-minute interval. TotalCallsAbandTo5 NULL DBINT The total number of queued calls, non-queued calls, and calls that abandoned at the agent desktop since midnight. TotalCallsAbandToday Campaign This table is in the Blended Agent category (see Blended Agent (Outbound Option), on page 616). To see database rules for these tables, see Blended Agent Tables (Outbound Option), on page 695. It contains a description of all the configured campaigns that an Outbound Option implementation may use. There is a single row for every configured Outbound campaign. Use the Outbound Option Configuration option within Unified ICM Configuration Manager to modify Campaign table records. If Outbound Option was not selected during setup, this table contains no data. Note Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 156 All Tables Campaign