/mcpKeys and NULL Option Data Type Description Name NULL DBINT The abandoned number of calls in a half-hour period. However, instead of disconnecting on a customer, the call was transferred to an IVR which played a message to the customer. AbandonToIVRToHalf NULL DBINT The number of preview/callback calls in a half-hour period that the agent closes (these customers will not be dialed). AgentClosedDetectToHalf NULL DBINT The number of preview/callback calls in a half-hour period that the agent rejects. AgentRejectedDetectToHalf NULL DBINT The number of calls in a half-hour period that detected an answering machine. AnsweringMachineDetectToHalf NULL DBINT The number of calls in a half-hour period that detected busy signal. BusyDetectToHalf NULL DBINT The total number of records scheduled for a callback. CallbackCountToHalf PK, FK NOT NULL DBINT The campaign to which this query rule belongs. This field is applicable to Outbound Option only. CampaignID NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) Indicates the number of times an active query rule was used to retrieve numbers but failed to find any valid ones for this timeframe in its dialing list. CampaignOutOfNumbersToHalf NULL DBINT The number of calls in a half-hour period where the dialer cancelled a ringing customer call. CancelledDetectToHalf NULL DBINT The number of attested calls within a half-hour period. ContactsAttemptedToHalf NULL DBINT The number of calls in a half-hour period that were abandoned by the customer after they picked up the telephone. CustomerAbandonDetectToHalf NULL DBINT The number of calls that were answered by the wrong party; the customer was not home. CustomerNotHomeCountToHalf PK NOT NULL DBSMALLDATE The Unified ICM Central Controller date and time at the start of the interval. DateTime IE-1 NULL DBDATETIME The current date and time stamp when the records are written to the HDS database. The logger database has NULL for this column. DbDateTime Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 170 All Tables Campaign_Query_Rule_Half_Hour