McDewey

Keys and NULL Option Data Type Description Name NULL DBINT The number of calls in a half-hour period that detected a FAX machine. FaxDetectToHalf NULL DBINT Reserved for future use FutureUseInt1 NULL DBINT Reserved for future use FutureUseInt2 NULL DBINT Reserved for future use FutureUseInt3 NULL DBINT Reserved for future use FutureUseInt4 NULL DBINT Reserved for future use FutureUseInt5 NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) Number of calls where the voice energy was not significant enough to count. LowNoiseVolumeToHalf NULL DBINT The number of calls in a half-hour period that detected a network answering machine. Network answering machine can be network-based IVR, or network-based answering service. NetworkAnsMachineDetectToHalf NULL DBINT The number of calls in a half-hour period that were not answered. NoAnswerDetectToHalf NULL DBINT The number of calls in a half-hour period that did not receive a dial tone. NoDialToneDetectToHalf NULL DBINT The number of calls in the current half hour period that: • Did not receive ringback tone. • Were disconnected by the carrier or the network while ringing. • Were flagged with a data error or a no-value call. NoRingBackDetectToHalf NULL DBINT The number of calls where the customer requested a personal callback. PersonalCallbackCountToHalf NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) Indicates how long the campaign was active during this half hour. QueryRuleActiveTimeToHalf Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 171 All Tables Campaign_Query_Rule_Half_Hour