McDewey

Keys and NULL Option Data Type Description Name NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The total number of seconds agents spent in wrap-up mode during the last half-hour. WrapupTimeToHalf NULL DBINT The number of calls where the customer phone number was incorrect (the customer did not live there). WrongNumberCount NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The number of calls in a five minute period where the customer's phone number was incorrect (the customer did not live there). WrongNumberCountTo5 NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The number of calls in a half-hour period where the customer's phone number was incorrect (the customer did not live there). WrongNumberCountToHalf Campaign_Skill_Group This table is in the Blended Agent category (see Blended Agent (Outbound Option), on page 616). To see database rules for these tables, see Blended Agent Tables (Outbound Option), on page 695. It contains the associations between campaigns and skill groups within the software. If Outbound Option was not selected during setup, this table will contain no data. Note Use the Outbound Option Configuration option within Unified ICM Configuration Manager to modify Campaign_Skill_Group records. Related Tables Campaign, on page 156 (via CampaignID) Skill_Group, on page 493 (SkillGroupID maps to Skill_Group.SkillTargetID) Table 101: Indexes for Campaign_Skill_Group Table index_keys index_description index_name CampaignID, SkillTargetID clustered, unique, primary key located on PRIMARY XPKTarget_Group Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 184 All Tables Campaign_Skill_Group