/mcpKeys and NULL Option Data Type Description Name NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The number of calls in a five minute period that detected a network SIT tone. SITToneDetectTo5 NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The number of calls in a half-hour period that detected a network SIT tone. SITToneDetectToHalf NULL DBINT The total number of seconds agents spent talking on the telephone since midnight. TalkTimeCount NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The total number of seconds agents spent talking on the phone during the last half-hour. TalkTimeToHalf NULL DBINT The total number of records available for the current campaign query rule since the last overwrite import. TotalCount NULL DBINT The number of live customers that have been reached since the last overwrite import. TotalVoiceCount NULL DBINT The number of calls for the day that ended in successful customer contact. Outbound Option: The number of calls that detected a live person. VoiceCount NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The total number of calls ending in an agent answering the call during the last five minutes. Outbound Option: The number of calls in a five minute period that detected a live person. VoiceDetectTo5 NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.)The total number of calls ending in an agent answering the call during the last half-hour. Outbound Option: The number of calls in a half-hour period that detected a live person. VoiceDetectToHalf NULL DBINT The number of seconds agents spent in wrap-up mode since midnight. WrapupTimeCount Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 183 All Tables Campaign_Query_Rule_Real_Time