/mcpTable 178: Fields in Dialer_Skill_Group_Real_Time Table Keys and NULL Option Data Type Description Name NULL DBFLT4 Configured by the script editor, this is the percent of agents within this skill group that the dialer is allowed to reserve. AgentPercent NULL DBINT Count of calls that were answered today. This includes calls where agent marked the calls as a Wrong Number or Not Home. AnsweredCountToday NULL DBINT Count of calls that were answered to five. This includes calls where agent marked the calls as a Wrong Number or Not Home. AnsweredCountTo5 NULL DBINT Count of calls that were answered to half. This includes calls where agent marked the calls as a Wrong Number or Not Home. AnsweredCountToHalf NULL DBINT Calls abandoned during this time period. CallsAbandonedToday NULL DBINT Calls abandoned during this time period. CallsAbandonedTo5 NULL DBINT Calls abandoned during this time period. CallsAbandonedToHalf NULL DBINT Calls attempted during this time period. CallsAttemptedToday NULL DBINT Calls attempted during this time period. CallsAttemptedTo5 NULL DBINT Calls attempted during this time period. CallsAttemptedToHalf NULL DBINT Calls cancelled during this time period. CallsCancelledToday NULL DBINT Calls cancelled during this time period. CallsCancelledTo5 NULL DBINT Calls cancelled during this time period. CallsCancelledToHalf FK NULL DBINT The unique identifier for the Campaign. CampaignID NOT NULL DBDATETIME The central controller date and time at the start of the interval. DateTime PK, FK NOT NULL DBINT The unique identifier of the Dialer. DialerID NULL Char(1) Indicates whether all of the necessary factors are in place to be dialing right now (Y or N). This includes, but is not limited to, campaign activation and having available agents. DialerSkillGroupEnabled Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 248 All Tables Dialer_Skill_Group_Real_Time