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Keys and NULL Option Data Type Description Name NULL DBINT Duration in seconds associated with the EVENT: LOGIN: Typically set to zero LOGOUT: Number of seconds the agent was logged into the Media Routing Domain. NOT_READY: Number of seconds the agent was in the NotReady State with respect to the Media Routing Domain, from the last state change, in NOT_READY state with reason code change, or from the last interval boundary. For example: Time=12:10:00 Agent NotReady state transition Time=12:11:00 Agent Ready state transition, AgentEventDetail.Duration=60 Time=12:25:00 Agent NotReady state transition Time=12:30:00 Interval boundary change, AgentEventDetail.Duration=300 Time=13:00:00 Interval boundary change, AgentEventDetail.Duration=1800 Duration Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 32 All Tables Agent_Event_Detail