/mcpTable 1: Conventions Description Convention Boldface font is used to indicate commands, such as user entries, keys, buttons, folder names, and submenu names. For example: • Choose Edit > Find. • Click Finish. boldface font Italic font is used to indicate the following: • To introduce a new term. Example: A skill group is a collection of agents who share similar skills. • A syntax value that the user must replace. Example: IF (condition, true-value, false-value) • A book title. Example: See the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide. italic font Window font, such as Courier, is used for the following: • Text as it appears in code or that the window displays. Example: <html><title>Cisco Systems, Inc. </title></html> window font Angle brackets are used to indicate the following: • For arguments where the context does not allow italic, such as ASCII output. • A character string that the user enters but that does not appear on the window such as a password. < > Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) xviii Preface Preface