/mcp• To get the business results you’re looking for with the technologies that matter, visit Cisco Services. • To submit a service request, visit Cisco Support. • To discover and browse secure, validated enterprise-class apps, products, solutions and services, visit Cisco DevNet. • To obtain general networking, training, and certification titles, visit Cisco Press. • To find warranty information for a specific product or product family, access Cisco Warranty Finder. Cisco Bug Search Tool Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software. Field Notice Cisco publishes Field Notices to notify customers and partners about significant issues in Cisco products that typically require an upgrade, workaround, or other user action. For more information, see Product Field Notice Summary at https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html. You can create custom subscriptions for Cisco products, series, or software to receive email alerts or consume RSS feeds when new announcements are released for the following notices: • Cisco Security Advisories • Field Notices • End-of-Sale or Support Announcements • Software Updates • Updates to Known Bugs For more information on creating custom subscriptions, see My Notifications at https://cway.cisco.com/ mynotifications. Documentation Feedback To provide comments about this document, send an email message to the following address: contactcenterproducts_docfeedback@cisco.com We appreciate your comments. Conventions This document uses the following conventions: Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) xvii Preface Field Notice