/mcpKeys and NULL Option Data Type Description Name NULL DBINT Identifies the service for the call on which the agent is currently working. If this agent is not working on a task in this MRD, this field is zero. If the agent is working on only one task in this MRD, this field is the ID of the service associated with that task. If the agent is working on more than one task in this MRD, and at least one of these tasks is ACTIVE, this field is the ID of the service associated with one of those active tasks. Otherwise, this field is the ID of the service associated with one of the tasks on which the agent is working. ServiceSkillTargetID NULL DBINT Identifies the skill group for the call on which the agent is currently working. If this agent is not working on a task in this MRD, this field is zero. If the agent is working on only one task in this MRD, this field is the ID of the skill group associated with that task. If the agent is working on more than one task in this MRD, and at least one of these tasks is ACTIVE, this field is the ID of the skill group associated with one of those active tasks. Otherwise, this field is the ID of the skill group associated with one of the tasks on which the agent is working. SkillGroupSkillTargetID PK, FK NOT NULL DBINT Identifies the agent. SkillTargetID Agent_Skill_Group_Interval This table describes the agent details under the 15-Minute Reporting category. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 48 All Tables Agent_Skill_Group_Interval