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Table 439: Fields in System_Capacity_Real_Time Table Keys and NULL Option Data Type Description Name NOT NULL DBINT Adjusted CPS capacity during run time based on System Realtime conditions. This is reported as scaled up value by 1000. AdjustedCapacity NOT NULL DBFLT4 Use to set the rejection treatment mode. For the following deployment types, this field does not include the Agent Greeting calls: • Packaged CCE: 2000 Agents • Packaged CCE: Lab Mode AverageCPS NOTLevel1Onset NULL DBINT Average skills per agent value reported as scaled up by 1000. AverageSkillsPerAgent NULL DBINT Identifies the Customer Instance. Set to 1 for all Unified and Packaged CCE deployments. CustomerDefinitionId NOT NULL DBINT Configured CPS capacity. ConfiguredCapacity NOT NULL DBINT Current congestion level. CurrentCongestionLevel NOT NULL DBDATETIME Central Controller date and time that this data was last updated. DateTime NOT NULL DBDATETIME Congestion start time. DateTimeCongested NOT NULL DBDATETIME Current congestion level start time. DateTimeCurrentLevel NOT NULL DBINT Level 1 abatement CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level1Abate NOT NULL DBINT Level 2 abatement CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level2Abate NOT NULL DBINT Level 3 abatement CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level3Abate NOT NULL DBINT Level 1 onset CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level1Onset NOT NULL DBINT Level 2 onset CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level2Onset NOT NULL DBINT Level 3 onset CPS is computed based on the adjusted CPS capacity. The value is scaled up by 1000. Level3Onset NOT NULL DBINT Level 1 call rate reduction. Level1Reduction NOT NULL DBINT Level 2 call rate reduction. Level2Reduction Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 564 All Tables System_Capacity_Real_Time