McDewey

Keys and NULL Option Data Type Description Name NULL DBINT Duration of the call in seconds. This is the time that the switch is processing the call. The Duration field comprises several fields of the Termination_Call_Detail table: LocalQTime + RingTime + TalkTime + WorkTime + HoldTime + DelayTime + NetQTime + NetworkTime Duration NULL DBINT A unique identifier for this ECC payload ECCPayloadID NULL DBINT This field indicates the amount of time the call was in the queue, on the parent Unified CCE system in CVP, or another network queuing platform. Note If you are using an 8.x child system that has the EnterpriseQueueTime field in the Termination_Call_Detail Table, the parent system must also be an 8.x system, so that the field gets populated. If the child system is a 7.x system, and if the parent system is 8.x, then there would be NO EnterpriseQueueTime field in the Termination_Call_Detail Table, and the field is not populated. Note The EnterpriseQueueTime does not factor into the AnswerWaitTime or Service Level computations on the child system. EnterpriseQueueTime NULL DBINT Reserved for future use FutureUseInt1 NULL DBINT Reserved for future use FutureUseInt2 NULL DBINT Reserved for future use FutureUseInt3 NULL DBINT Reserved for future use FutureUseInt4 NULL DBINT Reserved for future use FutureUseInt5 NULL VARCHAR(64) Reserved for future use FutureUseVarchar1 NULL VARCHAR(64) Reserved for future use FutureUseVarchar2 Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 574 All Tables Termination_Call_Detail