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Keys and NULL Option Data Type Description Name 31 = PRE_CALL_TIMEOUT NULL DBINT A unique number generated at the Peripheral Gateway. Values are reused after about 250 million calls. ICRCallKey PK, FK NOT NULL DBINT The date and time at which the state change occurred. MRDomainID NULL DBINT Key assigned by the peripheral to the call associated with the event. PeripheralCallKey NULL DBINT Code received from the peripheral indicating the reason for the state change. See Reason Codes, on page 675. ReasonCode AK-1 NOT NULL DBFLT8 A unique ID assigned to each record and used internally by the Unified ICM or Unified CCE software to track the record. RecoveryKey NULL DBINT This field is not set for calls. For non-voice tasks, the combination of RouterCallKey, RouterCallKeyDay, and RouterCallKeySequenceNumber identifies the task (if any) that caused the agent's state to change. RouterCallKey NULL DBINT This field is not set for calls. For non-voice tasks, the combination of RouterCallKey, RouterCallKeyDay, and RouterCallKeySequenceNumber identifies the task (if any) that caused the agent's state to change. RouterCallKeyDay NULL DBINT This field is not set for calls. For non-voice tasks, the combination of RouterCallKey, RouterCallKeyDay, and RouterCallKeySequenceNumber identifies the task (if any) that caused the agent's state to change. RouterCallKeySequenceNumber NULL DBINT Identifies the skill group the event is associated with. Note For EventName 2 (NOT_READY), and 3 (READY), value will be NULL. SkillGroupSkillTargetID Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 72 All Tables Agent_State_Trace