McDewey

Storage Description Field Name int NOT NULL Skills within a CSQ can be assigned weights. This field is used in the weighted skill calculation of the skill-based resource selection algorithm. Default value is 1. skillWeight int NOT NULL Skills within a CSQ can be ordered. This field is used in the order skill calculation of the skill-based resource selection algorithm. Default value is 1. skillOrder Related Topics ContactServiceQueue , on page 47 ProfileIDMapping, on page 75 Skill , on page 93 Supervisor Database table name: Supervisor The Supervisor table contains the information about supervisors. Table 68: Supervisor Table Fields Storage Description Field Name int NOT NULL Primary Key Numeric identifier of this supervisor. recordID nvarchar(128,0) NOT NULL User ID in the Unified CM configuration. resourceLoginID int NOT NULL Team identifier of the managed team. managedTeamID int NOT NULL Primary Key Identifier of the Unified CCX profile that is associated with this record. profileID smallint NOT NULL Type of supervisor for this team 0 = Primary 1 = Secondary supervisorType Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 95 Database Schema Supervisor