McDewey

Table 80: TextRatingDetail Table Fields Storage Description Field Name varchar (64) NOT NULL Primary Key Alphanumeric identifier for this record. ContactID smallint NOT NULL The rating given by the customer. Rating datetime year to fraction (3) NOT NULL Date and time the customer assigned the rating. RatingTime Related Topics TextAgentStateDetails, on page 103 TextCustomerDetails, on page 109 TextContactQueueDetail, on page 108 TextAgentWrapupDetail, on page 105 TextContactDetail , on page 105 TextAgentConnectionDetail , on page 101 WorkflowTask Database table name: WorkflowTask A WorkflowTask record contains information about a task or a subtask that runs on the Unified CCX system. Table 81: WorkflowTask Table Fields Storage Description Field Name decimal(18,0) NOT NULL Primary Key Identifier of the task. taskID decimal(18,0) NULL Identifier of the parent task, if the task is a subtask. parentTaskID datetime year to second NULL Date and the time that the task was started. startDateTime datetime year to second NULL Date and the time that the task was completed. endDateTime Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 111 Database Schema WorkflowTask