McDewey

Storage Description Field Name smallint NOT NULL Primary Key Unique identifier assigned to each Unified CCX server in the cluster. applicationServerID Related Topics AgentConnectionDetail, on page 4 ContactCallDetail, on page 34 ContactQueueDetail, on page 44 ContactRoutingDetail , on page 46 MonitoredResourceDetail, on page 73 RemoteMonitoringDetail , on page 79 WrapupCategory Database table name: WrapupCategory Wrap-Up reason category information is stored in this table. A Wrap-Up Reason is associated with one or more CSQs. This mapping of Wrap-Up Reasons and CSQs is stored separately in wrapupCsqMap table. Table 82: WrapupCategory Table Fields Storage Description Field Name int NOT NULL Primary Key A unique identifier for the Wrap-Up category. categoryid int NOT NULL Primary Key Identifier of the Unified CCX profile that is associated with this record. profileid int NOT NULL Primary Key A unique identifier for the record. recordid nvarchar(160,0) NOT NULL The name of the Wrap-Up category. name lvarchar(40) NOT NULL The type of interaction for which the Wrap-Up reason is applied. For example, Non-Voice. type boolean NOT NULL Indicates whether the Wrap-Up category is tagged at global or CSQ level. global Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 112 Database Schema WrapupCategory