McDewey

Storage Description Field Name boolean NOT NULL Indicates whether the record is currently active. active datetime year to second NULL The date and time when the record became inactive. dateinactive bigint NULL The date and time that the record is created. Default value: Current year to second. createdatetime WrapupReasons Database table name: WrapupReasons This table stores the details about the Wrap-Up reasons that are configured by the administrator. Table 83: WrapupReasons Table Fields Storage Description Field Name int NOT NULL Primary Key A unique identifier for the Wrap-Up reason. reasonid int NOT NULL A unique identifier for the Wrap-Up category. categoryid nvarchar(160,0) NOT NULL The name of the Wrap-Up reason. reason boolean NOT NULL Indicates whether the record is currently active. active datetime year to second NULL The date and time when the record became inactive. dateinactive bigint NULL The date and time that the record is created. Default value: Current year to second. createdatetime WrapupCsqMap Database table name: WrapupCsqMap The mapping of Wrap-Up Reasons and CSQs is stored in this table. Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 113 Database Schema WrapupReasons