McDewey

Storage Description Field Name lvarchar (360) The message that is displayed to the customer when the chat is unavailable. wdError lvarchar (256) NULL The message that is displayed to the customer when a chat request is not handled within the set time. wdJoinTimeout boolean NOT NULL Indicates whether the widget is currently active or not. f = Inactive t = Active active datetime year to fraction (3) NULL The date and time on which the widget details were last modified. lastModifiedDate lvarchar (256) NULL A message to be displayed off the scheduled business hours. offHoursMessage small int NOT NULL Default 0 Indicates the type of widget: • 0- Chat Bubble wdType Related Topics ChatProblemStatement, on page 26 ChatScheduledHours, on page 27 ChatScheduledSpecialDays , on page 28 ChatUserForm, on page 29 ChatBubble, on page 31 ChatBubble Database table name: ChatBubble This table stores the chat bubble information. Table 25: ChatBubble Table Fields Storage Description Field Name int NOT NULL Primary Key A unique ID for a set of chat bubble properties. recordId Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 31 Database Schema ChatBubble