McDewey

Storage Description Field Name int NOT NULL Primary Key The ID of the chat widget record that contains the chat bubble record. It is the foreign key which associates this table with the chatwidget table. wdId lvarchar (96) NOT NULL Title text of the chat bubble. titleText lvarchar (7) NOT NULL Text color of the chat bubble title in hex code. titleTextColor lvarchar (7) NOT NULL Default #EBEBEC Background color of the chat bubble title text in hex code. titleBackgroundColor lvarchar (60) NOT NULL The text of the chat button. buttonText lvarchar (7) NOT NULL Color of the chat button text in hex code. buttonTextColor lvarchar (7) NOT NULL Background color of the chat button in hex code. buttonBackgroundColor lvarchar (60) NOT NULL Text on the chat window that demarks new chat messages from old ones. afterResumeNewChatMsg lvarchar (7) NOT NULL Color of the agent message text in hex code. agentMessageTextColor lvarchar(7) NOT NULL Background color of the agent message in hex code. agentMessageBackgroundColor lvarchar (120) NOT NULL Font family used for the text in the chat web form and chat window. fontTypeFace lvarchar (120) NOT NULL Label that asks the user to choose a problem statement. problemStmtCaption boolean NOT NULL Whether post-chat rating is available for the chat. ratingEnabled Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 32 Database Schema ChatBubble