/mcp• ProfileIDMapping, on page 75, contains records written for profiles defined on the Unified CCX Administration user interface. • PurgeHistory, on page 76, contains records written for tracking of the history of purge information for both Manual and Scheduled purge. • RemoteMonitoringDetail , on page 79, contains records written for remote monitoring calls made by a Supervisor. • Resource, on page 81, contains records written for resources (agents) that are configured on the Cisco Unified Communications Manager (Unified CM) Administration user interface. • ResourceGroup , on page 83, contains records written for resource groups configured on the Unified CCX Administration user interface. • ResourceSkillMapping, on page 84, is a relationship table between resources and skills. • RmonCSQConfig , on page 85, contains records written for CSQs configured for a Supervisor’s remote monitoring allowed list on the Unified CCX Administration user interface. • RmonResConfig, on page 86, contains records written for resources configured for a Supervisor’s remote monitoring allowed list on the Unified CCX Administration user interface. • RmonUser , on page 86, contains records written for remote monitoring Supervisors configured on the Unified CCX Administration user interface. • RtCSQsSummary , on page 87, contains real-time statistics for configured CSQs. • RtICDStatistics , on page 89, contains Unified CCX summary statistics. • Skill , on page 93, contains records written for skills configured on the Unified CCX Administration user interface. • SkillGroup , on page 94, is a relationship table between skills and CSQs. • Supervisor , on page 95, contains records written for Supervisors configured on the Unified CCX Administration user interface. • SupervisorCampaignMap, on page 96, contains records for the list of campaigns that can be associated with no or more campaigns to a Supervisor and managed by the Supervisor. • SupervisorApplicationMap, on page 97, contains records for the list of applications that can be associated to a Supervisor and managed by the Supervisor. • Team, on page 99, contains records written for teams configured on the Unified CCX Administration user interface. • TeamCSQMapping , on page 100, is a relationship table between teams and CSQs. • TextAgentConnectionDetail , on page 101, contains information relating to the agent who handled the contact or leg. • TextAgentStateDetails, on page 103, contains information about the chat agent and about the event that caused the chat agent state change. • TextContactDetail , on page 105, contains detailed information about the contact or leg. • TextContactQueueDetail, on page 108, is a relationship table between teams and CSQs. Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 3 Database Schema Overview of Tables