McDewey

Storage Description Field Name Date time year to second NULL Date and time when this record was added, modified, or deleted from the Cisco Finesse Administration console. dateinactive RemoteMonitoringDetail Database table name: RemoteMonitoringDetail The Remote Monitoring Detail Record provides information about sessions where remote monitoring is used. Table 55: RemoteMonitoringDetail Table Fields Storage Description Field Name decimal(18) NOT NULL Primary Key Identifier that the system assigned to the call. This identifier remains the same for all legs of the call. This is the sessionID of the IVR call; that is, the call that the supervisor makes to monitor other Unified CCX calls. sessionid datetime year to fraction (3) NOT NULL Primary Key The time and date that the remote supervisor attempted to monitor the agent. startmonitoringreqtime varchar(50,0) NULL The numeric ID that the supervisor enters before starting to monitor a call remoteloginid int NOT NULL Numeric ID of the supervisor who does the monitoring. rmonid datetime year to fraction (3) NOT NULL The date and time the monitoring ended. endmonitoringtime int NOT NULL If origMonitoredIDType is: • 1 (agent), this field contains the extension of the agent being monitored. • 2 (CSQ), this field contains the CSQ ID of the CSQ being monitored. origmonitoredid smallint NOT NULL Indicates an agent or a CSQ. • 1 = agent • 2 = CSQ origmonitoredidtype Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 79 Database Schema RemoteMonitoringDetail