McDewey

Storage Description Field Name smallint NOT NULL The status of the schedule while adding or removing the agents for the CSQ. 0 = Agent is successfully added or removed for the CSQ. 1 = Agent is already part of the CSQ or is removed from the CSQ. 2 = Operation failed due to connectivity issues. 3 = Agent is not available in the Unified CCX system. 4 = CSQ is not available in the Unified CCX system. 5 = Failed to complete the operation due to internal errors. status Skill Database table name: Skill The Unified CCX system creates a new record in the Skill table when a skill is set up in the Unified CCX Administration. A Skill record contains information about a skill. One such record exists for each configured skill. Table 66: Skill Table Fields Storage Description Field Name int NOT NULL Primary Key Numeric identifier of the skill. skillID int NOT NULL Primary Key Identifier of the Unified CCX profile that is associated with this record. profileID nvarchar(50,0) NOT NULL Name of the skill, as set up in the Unified CCX Administration. skillName boolean NOT NULL Determines whether the record is active in the Unified CCX system: f —Inactive t —Active A record becomes inactive if the skill is deleted or updated. active Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 93 Database Schema Skill