McDewey

Preface • Change History, on page vii • About This Guide, on page vii • Audience, on page vii • Conventions, on page viii • Related Documents, on page ix • Documentation and Support, on page x • Documentation Feedback, on page x Change History This table lists changes made to this guide. Most recent changes appear at the top. Date See Change Initial Release of Document for Release 12.5(1) SU3 May 2023 Unified CCX Upgrade > Preupgrade Tasks Added details about preupgrade COP files About This Guide This guide explains the deployment options, how to install, upgrade, uninstall, and patch Unified CCX, and how to change a Unified CCX deployment. Audience System installers and administrators or anyone who installs or configures Unified CCX and a Unified IP IVR telephony system. Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 vii