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↗ View in doc contextConventions This manual uses the following conventions. Description Convention Boldface font is used to indicate commands, such as user entries, keys, buttons, and folder and submenu names. For example: • Choose Edit > Find • Click Finish. boldface font Italic font is used to indicate the following: • To introduce a new term. Example: A skill group is a collection of agents who share similar skills. • For emphasis. Example: Do not use the numerical naming convention. • An argument for which you must supply values. Example: IF (condition, true-value, false-value) • A book title. Example: See the Cisco Unified Contact Center Express Installation Guide. italic font Window font, such as Courier, is used for the following: • Text as it appears in code or information that the system displays. Example: <html><title> Cisco Systems,Inc. </title></html> • File names. Example: tserver.properties. • Directory paths. Example: C:\Program Files\Adobe window font Nonquoted sets of characters (strings) appear in regular font. Do not use quotation marks around a string or the string will include the quotation marks. string Optional elements appear in square brackets. [ ] Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 viii Preface Conventions
