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• 0—Initializing • 1—Replication setup script fired from this node • 2—Good replication • 3—Bad replication • 4—Replication setup did not succeed Step 8 If there is a problem with the replication: a) Log in to Cisco Unified OS Platform CLI using administrator username and password. b) Enter the command utils dbreplication status{all|node|replicate} and determine the location and cause of failure. c) Enter the command utils dbreplication repair{nodename|all} on the node or nodes to remove data discrepancy between the nodes. d) Enter the command utils dbreplication status to ensure the status is 'Good replication'. Upgrade Unified CCX Editor Step 1 Uninstall the Unified CCX Editor. Step 2 Log in to Cisco Unified CCX Administration using Unified CCX username and password. Step 3 Choose Tools > Plug-ins. Step 4 Click the Cisco Unified CCX Editor Web Launcher hyperlink. Step 5 Download the Unified CCX Editor (.jnlp) file. Launch Unified CCX Editor Step 1 Log in to Cisco Unified CCX Administration using Unified CCX username and password. Step 2 Choose Tools > Plug-ins. Step 3 Click the Cisco Unified CCX Editor Web Launcher hyperlink to download and launch the Unified CCX Editor (.jnlp) file. Install Unified CCX Real-Time Monitoring Tool Step 1 Uninstall the previous version of Unified CCX Real-Time Monitoring Tool. Step 2 Log in to Cisco Unified CCX Administration using Unified CCX username and password. Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 28 Unified CCX Upgrade Upgrade Unified CCX Editor