McDewey

A P P E N D I X B Unified CCX Licenses From Unified CCX release 12.5(1), fresh install of Unified CCX supports only Smart Licensing. For more information on migrating to smart Licensing, see Cisco Unified Contact Center Express Features Guide. If you are upgrading from releases prior to Unified CCX 12.5(1) and want to continue using Classic Licensing, see the following sections in the document. The Unified CCX licenses are based on a string called the license MAC, which is different from the physical MAC address of a system. License MAC is dependent on the system parameters. A modification to any of the parameters can change license MAC, thereby invalidating current License files. The following are the parameters on which the validity of a license MAC depends: • Time zone • NTP server 1 (or none) • NIC speed (or auto) • Hostname • IP Address • IP Mask • Gateway Address • Primary DNS • SMTP server • Certificate Information (Organization, Unit, Location, State, Country) The Unified CCX Warm Standby license and all other licenses are node-locked to the License MAC address of the first node (typically the Database Publisher node) of a Unified CCX cluster. When a second node is added, the verification of a valid add-on Warm Standby license on the first node is performed. After the cluster is set up, the licenses are valid on both the nodes in a cluster. Note • Obtain License MAC, on page 40 • Upload Licenses, on page 40 Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 39