McDewey

C H A P T E R 8 Utility Functions This chapter describes the utility functions that are available on the operating system: pinging another system and setting up remote support. • Ping, on page 33 • Remote Account Support, on page 33 Ping Use the Ping Utility window to ping another server in the network. To ping another system, follow this procedure: Step 1 From the Cisco Unified Operating System Administration window, navigate to Services > Ping. The Ping Remote window appears. Step 2 Enter the IP address or network name for the system that you want to ping. Step 3 Enter the ping interval in seconds. Step 4 Enter the packet size. Step 5 Enter the ping count (the number of times that you want to ping the system). When you specify multiple pings, the ping command does not display the ping date and time immediately. Be aware that the Ping command displays the data after it completes the number of pings that you specified. Note Step 6 Choose whether you want to validate IPSec. Step 7 Click Ping. The Ping Remote window displays the ping statistics. Remote Account Support From the Remote Access Configuration window, you can set up a remote account that Cisco support personnel can use to access the system for a specified time. The remote support process works like this: Cisco Unified Operating System Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 12.5(1) SU3 33