McDewey

C H A P T E R 2 Cisco Unified Contact Center Express • New Features, on page 3 • Updated Features, on page 3 • Deprecated Features, on page 4 • Important Notes, on page 4 • Removed and Unsupported features, on page 7 • Third Party Software Impacts, on page 13 New Features The following commands are added as part of smart licensing management: • License smart hostname enable – This command is used to enable the privacy of UCCX during smart license registration with CSSM/On-prem SSM. • License smart hostname disable – This command is used to disable the privacy of UCCX during smart license registration with CSSM/On-prem SSM. For more information, refer to Specific License Reservation Commands section in Command Line Interface chapter of Cisco Unified Contact Center Express Administration and Operations Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/series.html#~tab-documents. Updated Features The following features are updated for this release: • The product instance license reporting for smart licensing is refreshed every 8 hours. • The product instance immediately transitions to Out of Compliance state when CSSM reports out-of-compliance. • The type of license (Standard or Premium) reported is based on true consumption by agents and not on the configured value. • OAuth 2.0 support for IMAP — Unified CCX supports OAuth 2.0 for IMAP protocol (receiving the email) in the current Microsoft Office 365 integrations. SMTP (sending the email) may continue to use Basic authentication until Microsoft supports Basic authentication with SMTP. Release Notes for Cisco Unified Contact Center Express Solution, Release 12.5(1) SU3 3